Privacy Policy.

Who We Are

BlackBear is operated by:

• Diego Franciosi
• Based in Milan, Italy
• Contact: legal@blackbear.so

What We Collect

Email Contact

When you email us at hello@blackbear.so, we collect your email address, name (if provided), and message content.

Website Analytics

We use Cloudflare Web Analytics — a privacy-first, cookieless analytics tool. No personal data is collected, no cross-site tracking occurs.

How We Use Your Data

We use your contact information solely to:

• Respond to your inquiries
• Communicate about potential projects or collaborations

We do not sell, rent, or share your data with third parties for marketing purposes.

Data Storage & Retention

• Contact inquiries: Deleted after 1 year of inactivity
• Project communications: Retained for the duration of project engagement

Email messages are stored securely and accessed only by authorised personnel.

Your Rights (GDPR)

Under GDPR, you have the right to access, rectify, erase, port, and object to processing of your personal data.

Third-Party Services

We may use third-party services to process email messages. All processors are GDPR-compliant. If we use services that process data outside the EU, appropriate safeguards (Standard Contractual Clauses) are in place.

Security

We protect your data through encrypted transmission (HTTPS/TLS), secure storage with access controls, and regular security updates.

Our Products

BlackBear builds and operates products including SkillsFrame. Each product has its own Privacy Policy and Terms of Service.

Changes to This Policy

We may update this policy to reflect service changes or legal requirements. Material changes will be posted on this page with an updated date.

Contact & Complaints

Questions or data requests: legal@blackbear.so

Data protection complaints

• Italy: Garante per la Protezione dei Dati Personali
• EU: Find your authority at edpb.europa.eu